27th September 2011

New Post on Allstate’s Good Hands℠ Community

Here’s another one of ourAllstate Good Hands Community posts written for Allstate’s Good Hands℠ Community on how to cover yourself and save expenses between tenants.  The title is How To Minimize Costs and Time To Market Between Tenants. The post is about what steps to take to be sure that your turnaround time between tenants is fast and efficient. Remember, if your rentals are mortgaged, the goal is to have your tenants to pay the mortgage, not you the landlord. Thanks again to Allstate for this opportunity to contribute to their excellent Good Hands℠ Community.

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9th August 2011

Check Us Out at Allstate’s Good Hands Community

A whileAllstate Good Hands Community back Allstate Insurance approached us to do some writing for them on the blog attached to their Good Hands℠ Community forums. We are truly honored and excited to be able to share our knowledge with their users on the subject of personal finance and being a landlord in general. You can check out their community here and read our first post entitled “How to Find and Keep Good Tenants.”

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2nd August 2011

Fastest Tenant Turnaround Ever

So recently, I had a tenant who had just moved to the area and  wanted a 6-month lease.Normally I don’t accept 6-month leases but she said she would pre-pay the entire lease including the security deposit and I accepted. A month before the lease came up for renewal, I spoke with the tenant about renewing and sounded very positive about signing a new 1-year lease. She even went so far as to request that I send the lease for her to sign.

The next phone message I got from her 2 days later, was that she had moved to another house with about 25 days left on her lease. Talk about flaky. I should also mention that she placed this call on a public holiday when she knew she wouldn’t have to talk to me directly. Now that’s what I call flaky AND cowardly. Read the rest of this entry »

posted in Care and Feeding of Tenants | 3 Comments

26th July 2011

Landlord-Success.com Is 5 Today

So, Landlord-Success.com is five years-old today. I would like to say thanks to all the readers of this blog, even the disgruntled ones. You know, the ones who feel the need to post ranting comments with bad spelling and atrocious grammar? Oh that’s right. I don’t publish those comments as I like to maintain some semblance of a good user experience here.

I would also like to thank the mortgage companies who, because of their bad behavior and mistreatment of their clients, make for oodles of content and occasionally a firestorm of comments. I swear, you couldn’t manufacture worse stories and by the way, the mortgage companies standard response is, “Well, you signed a contract…” Those responses DO get published here. They’ve threatened us, sent “cease and desist” emails to us and yet…….we’re 5 years-old today!

We intend to be around for at least 5 more years so please, keep reading. As long as mortgage companies and tenants misbehave, you’ll see it here. You should also see stories about good behavior too but the bad behavior is more fun to read because chances are we’ve all experienced it.

Thanks again for reading!

posted in Site News | 2 Comments

5th July 2011

LBPS-Seterus Nonsense

Recently I had the distinct displeasure to deal with Lender Business Process Services Inc.(LBPS), a subsidiary of IBM.

One of the mortgages on a rental property we own is serviced by these jokers and it seems that I’m not the only one who feels like this. I’ve asked around about other people’s experience with this company and the sentiments all seem to be the same. LBPS is making a (bad) name for themselves by being incompetent, difficult to work with and annoying in general.

I’ll start with their insurance department: I have heard from no less than 3 property insurance agents who have expressed such frustration in dealing with LBPS that the mere mention of the name elicits groans all around. Apparently, if the insurance agent needs documents or escrow information from LBPS it takes an inordinate amount of time for them to produce these documents. When asked if the documents can be emailed to speed things up, the response from LBPS is that “they don’t do email.” Any documents will have to be sent via US Mail. Now remember, LBPS is a subsidiary of International Business Machines (IBM), one of the largest and oldest computer companies in the world….and their subsidiary “doesn’t do email?” Read the rest of this entry »

posted in Mortgage | 29 Comments

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